Terms and Conditions

This page sets out the terms and conditions that govern your use of Sloty’s website and services. It explains the rules between us and our users, how accounts should be used, and the responsibilities both parties accept when accessing our online casino and related services. By registering or using our services you agree to these terms and any updates we publish.

Account responsibilities

When you create an account with us you must provide accurate and complete information. You are responsible for keeping your login details confidential and for any activity that occurs under your account. If you suspect unauthorised access you must notify us immediately. We may suspend or close accounts where there is reasonable suspicion of fraud, misuse, bonus abuse, or breach of these terms.

Eligibility requirements

To register you must meet the minimum age and jurisdictional requirements applicable to your location. Only one account is permitted per person, household, or legal entity unless we expressly agree otherwise. We may refuse registration or restrict access from certain countries in line with applicable law and our risk policies. Accounts found to be created in breach of eligibility will be closed and any funds handled in accordance with these terms.

Acceptable platform use

Users must not use our services for illegal purposes, to manipulate games, or to circumvent our security and anti-fraud measures. Automated play, collusion, or any attempts to exploit system errors are prohibited. You must not attempt to employ multiple accounts or use another person’s payment method without authorisation. Breaches may lead to account restrictions, forfeiture of winnings, and possible legal action.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms which are available with each offer. General rules apply - we reserve the right to refuse, cancel or reclaim bonuses where we consider there has been abuse or a breach of promotion terms. Wagering requirements, game contributions, maximum bets while a bonus is active, and expiry of promotional offers will be set out in the relevant promotion terms and your account information.

Deposits and withdrawals

We support a range of payment methods shown in your cashier. Minimum and maximum limits may apply and will be displayed at the time of deposit or withdrawal. We do not guarantee instant processing - withdrawal requests are subject to verification and internal review.

Verification and security checks

Before processing withdrawals we may require identity and address documents, proof of payment method, or further information on the source of funds. These checks are part of our compliance with anti-money laundering and safer gambling obligations. Delays may occur if documents are unclear or further checks are necessary.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We will investigate and aim to resolve disputes promptly and fairly. Where an issue cannot be resolved directly we will advise on any available independent dispute resolution or regulatory bodies relevant to your jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Revised terms will be posted on our site and, where appropriate, notified to you. Continued use of our services after changes are posted constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the services and close your account.